FAQs

We deliver all across the UK (excluding Highlands) View our delivery information page for more details.

Delivery is £9 on orders under £150, on orders over £150 it is free.

All orders will be taken and paid for in Great British Pounds (£)

No, but please be aware that any orders under £100 will incur a £9 delivery charge.

If you place your order before 2.30pm between Monday to Thursday, your order will be delivered the next working day. Orders placed on Friday after 2.30pm will be delivered on Tuesday. Our working days are Monday to Friday

We do everything in our control to ensure your order arrives in perfect condition, but in the unlikely event that any of the products are damaged upon receipt, we ask that you report this to us on the same day as delivery so that it can be dealt with according to our returns policy.

All prices are displayed on our website to customers that have been set-up for online ordering.

If you would like a quote for specific items before contacting us to set up an account – simply browse the products available on our website; add selected products to your Quote List by clicking the 'Add For Quote' button next to the products you'd like a quote for; click 'View Quote' and follow the steps to submit a Quote Request to us.

We review all Quote Requests manually and will respond to the enquiry by phone or email.

You can place an order by telephone, email or once registered, through our website.

Enquire online about opening an account with Greenworks Coffee or give us a call on 0333 011 0565.

Yes, we provide a fully itemised VAT invoice.

We take payments online via the secure EVO Payments. Otherwise, we accept payment of cheques, credit cards, debit cards (excluding American Express), and bank transfer. Please note that when paying by credit card, payment will be taken at time of dispatch.

Often we can supply most items that customers require, so please contact us and we will see what we can do for you.

Any faulty or damaged goods will of course be collected and credited as necessary. You may also return a product that you are dissatisfied with for whatever reason, provided that you advise us within seven days of receipt of the item and the goods are returned in a complete and merchandisable condition. Any returned items will incur a £9.00 collection charge if items are not faulty or damaged. If you'd like to make a return please contact us.